Reference

What You Agree To When You Use 950kbd

These terms set out the rules that apply to your account, your wallet activity, and how you access the 950kbd lobby — whether you deposit through bKash, Nagad, or Rocket.

Applies to all account holdersCovers bKash, Nagad, Rocket depositsSubject to local law and eligible regionsUpdated terms take effect on publicationContact support for any clarification
950kbd What You Agree To When You Use 950kbd
TERMS CONTACT

Reach Us About Any Terms Question

If any clause in these terms is unclear, or if you believe a rule has been applied incorrectly to your account, contact our support team directly. We handle terms-related queries separately from general wallet support, so name the specific clause or action you are asking about to get a faster resolution. Our team can also confirm whether a particular deposit method — bKash, Nagad, or Rocket — is covered under a specific term before you act.

Team online

Live Chat

Open the chat icon in your account dashboard. Explain which term applies to your query and we will route it to the right team.

Email Support

Send your question with your account ID and the relevant clause number. Written queries about terms get a documented response you can keep.

Account Help Centre

The Help Centre inside your account has a dedicated terms section. Search by topic — wallet, conduct, closure — to find clause-level answers fast.

YOUR ACCOUNT RIGHTS

How We Enforce and Protect These Terms

We apply these terms consistently across every account. If we take action — such as suspending access or reversing a transaction — we will tell you why and which clause applies. You have the right to challenge any decision by contacting support with your account details. Decisions that involve wallet activity, including bKash, Nagad, or Rocket transactions, are reviewed by a separate team to keep the process fair.

Account Security

Your account credentials are your responsibility. We use OTP verification on login and on withdrawal requests to confirm it is you acting on the account.

Wallet Transaction Rules

Every bKash, Nagad, and Rocket transaction is logged against your account. Disputed transactions must be raised within the period stated in the relevant clause.

Term Updates and Notice

We publish all term changes on this page with a visible date. For changes that affect wallet limits or account access, we send an in-account notification before the change lands.

Closure and Data Retention

If your account is closed — by you or by us — we retain transaction records for the period required by applicable rules. You may request a summary of your data via email support.

Common Questions About 950kbd Terms

These are the questions we hear most often about how our terms work in practice — covering wallet rules, account conduct, and what happens when something goes wrong.

Yes. Every funding method — bKash, Nagad, Rocket — is covered by the same terms. The wallet-specific clauses are listed under the payment section of the full document.

We update the date at the top of this page whenever a change is made. For changes that affect your wallet or account access, we also send a notification inside your account dashboard.

Access depends on your local law and the eligible region you are in. We do not confirm legality for any individual — check your local rules before opening or funding an account.

We may suspend or permanently close accounts that breach the terms. We will tell you which clause was breached and give you the chance to respond before a final decision is made.

Contact support by live chat or email within the timeframe stated in the terms. Include your account ID, the transaction reference, and the specific clause you believe was not followed.

Transaction records are kept for the retention period set by applicable rules. You can request a summary of your account data by emailing support with your account ID and the reason for the request.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.